From the first quote request to the final delivery signature — here is exactly what happens, and what we need from you at each stage.
Tell us where the shipment is being collected, where it is going, and the size and weight of your packages.
The ArrowPath team compares available international express options and sends you a competitive rate — usually within one working hour.
Confirm the quote, arrange collection and track your shipment all the way to its destination.
Complete the quote form with the collection city and country, the destination city and country, and the size and weight of each package. If you have several package sizes, add them as separate groups — accurate dimensions mean an accurate price, because express rates are based on the greater of actual and volumetric weight.
Volumetric weight is calculated as length × width × height in centimetres, divided by 5000.
The ArrowPath team checks the available international express services for your route and matches them to your priorities — lowest cost, fastest transit, or a firm delivery date. You receive a written quote by email, usually within one working hour.
Happy with the price? Confirm by email and we will raise the booking. We will send you the shipping labels and the paperwork to attach, and confirm the collection window.
The carrier collects from your address, your supplier or your warehouse. For China-origin shipments we can arrange the collection directly with your supplier so you do not have to coordinate it yourself.
Export clearance happens at origin and import clearance at destination. We will tell you exactly what the commercial invoice needs to show. If you choose DDP, duties and taxes are billed to you rather than to the receiver.
You receive a tracking number as soon as the shipment is collected, and can follow it door to door. If anything needs chasing, the ArrowPath team does the chasing. From collection to delivery, we are here to help.
City and country are enough for a quote. Full addresses are needed at booking.
Per package group, in kilograms and centimetres. Estimates are fine to start.
A plain description of the goods and their value, for customs purposes.
If the shipment has to arrive by a certain date, tell us up front.
Save up to 80% on fast, reliable international express shipping. Request your quote today — it takes less than a minute.
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